Privacy Policy
Last updated: April 2026
1. What We Collect
We collect only what is required to run and improve Vertos. This includes information you provide directly and limited technical data generated while using our services.
- Account details (name, email, encrypted password)
- Billing data (payment method, billing address)
- Service data (servers, deployments, resource usage)
- Support interactions and communication history
2. How We Use It
Your data is used strictly to operate the platform and keep it reliable.
- Provision and maintain your services
- Process payments and subscriptions
- Send important updates, alerts, and notices
- Provide support and resolve issues
- Monitor performance and improve stability
- Detect abuse, fraud, or security threats
3. Security
We take security seriously. Data is encrypted in transit and at rest where applicable. Access is restricted, logged, and regularly reviewed. Infrastructure is monitored continuously for threats.
4. Data Retention
We keep your data only as long as needed to provide services and meet legal requirements. When accounts are deleted, associated data is removed or anonymized within a reasonable timeframe.
5. Sharing
We do not sell your data. Ever. We only share information when necessary to operate the service or comply with the law.
- With trusted service providers (payments, infrastructure, analytics)
- When required by law or legal process
- To protect Vertos, users, or infrastructure from abuse
6. Your Control
You retain control over your data. Depending on your region, you may request:
- Access to your stored data
- Correction of inaccurate information
- Deletion of your account and data
- Restriction of certain processing activities
7. Cookies
We use cookies only where necessary — for authentication, session handling, and basic analytics. No aggressive tracking.
8. Data Location
Your data may be processed in different regions depending on infrastructure requirements. We ensure appropriate safeguards are in place regardless of location.
9. Age Requirement
Vertos is not intended for children under 13. We do not knowingly collect data from them.
10. Updates
This policy may be updated as the platform evolves. Significant changes will be reflected here with a revised date.
11. Contact
Questions or concerns? Reach out at: privacy@vertos.host